Privacy Policy

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

• "Personal Data" means any information that identifies, or could reasonably be used to identify, a natural person — including name, date of birth, email address, residential address, phone number, IP address, and payment account details.
• "Processing" means any operation performed on personal data, including collection, recording, storage, retrieval, use, disclosure, erasure, and destruction.
• "Data Controller" means bcb88, the entity that determines the purposes and means of processing personal data collected through the bcb88 platform.
• "Data Processor" means any third party that processes personal data on behalf of bcb88 under a contractual arrangement — for example, payment processors, KYC verification providers, and game content suppliers.
• "Consent" means a freely given, specific, informed, and unambiguous indication of agreement by which you signify acceptance of personal data processing for a stated purpose.
• "KYC" means Know Your Customer — the identity verification process required under bcb88's international licensing and anti-money-laundering obligations.
• "Cookie" means a small text file placed on your device by the bcb88 platform to facilitate session management, preference storage, and analytics.
• "Platform" means the bcb88 website accessible at bcb88.cam and all associated pages, features, and services delivered through that domain.

bcb88 collects personal data across several categories depending on your interaction with the platform. The table below outlines the primary data categories and specific data points we may hold about you.

bcb88 does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, health records, or biometric data beyond what is strictly necessary for age and identity verification purposes.

bcb88 collects personal data through the following channels:

3.1 — Direct Submission

You provide data directly when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or respond to a promotional offer. This is the primary source of identity, contact, financial, and verification data.

3.2 — Automated Technical Collection

When you visit and interact with the bcb88 platform, our servers and analytics tools automatically record technical data including your IP address, browser configuration, device type, session timestamps, and navigation paths. This data is collected through cookies, server log files, and similar tracking technologies. See Section 7 (Cookies & Tracking) for full details.

3.3 — Third-Party Sources

In limited circumstances, bcb88 may receive personal data about you from third parties, including:

• KYC verification providers — third-party identity verification services that cross-reference the documents you submit against official databases to confirm your identity and age.
• Payment providers — banks and e-wallet operators (such as BCA, BRI, OVO, and DANA) may confirm transaction details or flag irregular activity as part of fraud prevention processes.
• Game content providers — licensed studios such as Pragmatic Play, Evolution Gaming, and PG Soft may transmit gameplay session data to bcb88 for the purpose of account reconciliation and dispute resolution.

bcb88 processes personal data only where a valid legal basis exists. The primary legal bases we rely on are as follows:

• Contractual Necessity: Processing is necessary to perform the contract between bcb88 and you as an account holder — for example, to process deposits and withdrawals, settle wagers, and maintain your account.
• Legal Obligation: Processing is necessary for bcb88 to comply with applicable legal and regulatory obligations, including KYC verification, anti-money-laundering screening, and record-keeping requirements imposed by our international licensing authority.
• Legitimate Interests: Processing is necessary for bcb88's legitimate business interests, including fraud prevention, platform security, and improvement of the gaming experience — provided those interests are not overridden by your fundamental rights and freedoms.
• Consent: For certain optional processing activities — such as sending marketing communications about new promotions, seasonal offers (including Ramadhan specials and Idul Fitri bonuses), and product updates — bcb88 relies on your explicit consent. You may withdraw this consent at any time by contacting our support team or using the unsubscribe mechanism in any promotional email.

bcb88 uses personal data for the following specific, clearly defined purposes:

5.1 — Account Management & Platform Operation

To create and maintain your account, authenticate your identity at login, process deposits and withdrawals, settle game and betting outcomes, and communicate important account-related updates to you. This includes verifying transactions routed through BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, OVO, DANA, GoPay, ShopeePay, and LinkAja.

5.2 — KYC & Regulatory Compliance

To verify your identity and age (21+ requirement), screen against sanctions and politically exposed persons (PEP) lists, comply with anti-money-laundering obligations, and meet record-keeping requirements under our international gaming licence.

5.3 — Fraud Prevention & Security

To detect, investigate, and prevent fraudulent transactions, bonus abuse, multi-accounting, money laundering, and other prohibited activities. This includes automated analysis of login patterns, IP address histories, device fingerprints, and transaction behaviours.

5.4 — Customer Support

To respond to your queries and complaints submitted via live chat or email, including resolving disputes related to game outcomes, withdrawals, or account access. Support communications are logged to ensure quality assurance and to maintain a record of resolutions reached.

5.5 — Responsible Gaming

To monitor gaming behaviour for signs of problem gambling — including high-frequency play patterns, rapid increases in stake amounts, or requests to activate self-exclusion or deposit limits — and to provide timely intervention in line with our responsible gaming commitments. Visit our Responsible Gaming page for details on the tools available to you.

5.6 — Marketing Communications (Consent-Based)

Where you have provided explicit consent, to send you promotional emails and platform notifications about new games, seasonal bonus offers, sportsbook promotions (including BRI Liga 1 and Champions League specials), and platform updates. You may opt out of marketing communications at any time without affecting your ability to use the platform.

5.7 — Platform Analytics & Improvement

To analyse aggregated and anonymised usage data to understand how players interact with the bcb88 platform, identify technical issues, improve navigation, and optimise the gaming experience across devices including mobile browsers commonly used by players in Jakarta, Surabaya, Bandung, and Bali.

bcb88 does not sell your personal data. We share data only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose.

6.1 — Service Providers (Data Processors)

bcb88 engages carefully selected third-party service providers to perform specific operational functions. These providers act as data processors under contractual obligations that require them to handle your data securely and in accordance with this Privacy Policy. Categories of service providers include:

• Payment processing partners (Indonesian banks and licensed e-wallet operators)
• KYC and identity verification service providers
• Game content suppliers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, PG Soft, Habanero, and comparable studios)
• Cloud infrastructure and server hosting providers
• Customer support software and live chat platform providers
• Cybersecurity and fraud detection technology providers

6.2 — Regulatory & Legal Disclosure

bcb88 may disclose personal data to regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, court order, or as part of a lawful investigation. In such cases, bcb88 will disclose only the specific data requested and will, where legally permissible, notify the affected account holder.

6.3 — Business Transfers

In the event of a merger, acquisition, restructuring, or sale of bcb88's business or assets, personal data held on registered players may be transferred to the acquiring entity. In such circumstances, bcb88 will ensure that appropriate confidentiality and data protection obligations are imposed on the recipient and that affected account holders are notified in advance.

bcb88 uses cookies and similar tracking technologies to deliver a functional, personalised, and secure platform experience. The following categories of cookies are used:

7.1 — Strictly Necessary Cookies

These cookies are essential for the platform to function. They enable core features such as user authentication, session management, and security token validation. You cannot opt out of strictly necessary cookies without disabling essential platform functionality.

7.2 — Functional Cookies

These cookies remember your preferences — such as your preferred language display, last-visited game category, or notification settings — so you do not need to re-enter them each session. Functional cookies may be disabled without affecting core platform access, but doing so may reduce the quality of your experience.

7.3 — Analytics Cookies

bcb88 uses privacy-conscious analytics tools to collect aggregated data about how players navigate and interact with the platform. This data helps us identify popular features, detect usability issues, and prioritise product improvements. Analytics data is processed in anonymised or pseudonymised form and is not linked back to individual player identities for reporting purposes.

7.4 — Managing Cookies

You can manage or delete cookies via your browser settings at any time. Most modern browsers — including those commonly used on Android and iOS devices popular among Indonesian players — allow you to view, block, or clear cookies on a per-site basis. Note that disabling certain cookies may impair login functionality and game loading on the bcb88 platform.

bcb88 operates as an internationally licensed platform. Your personal data may be processed and stored on servers located outside Indonesia, including in jurisdictions where bcb88's hosting infrastructure or service providers are based. In all such cases, bcb88 takes steps to ensure that appropriate safeguards are in place to protect your personal data to a standard equivalent to that applied within the platform itself.

Safeguards may include contractual data protection clauses with service providers, data processing agreements that impose security and confidentiality obligations, and technical measures such as encryption in transit and at rest. By using the bcb88 platform, you acknowledge and consent to the transfer of your personal data to the jurisdictions described in this section.

bcb88 retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, subject to any longer retention period required by applicable legal, regulatory, or licensing obligations. The following general retention periods apply:

• Active account data — retained for the duration of your account relationship with bcb88, plus a minimum of five (5) years following account closure to satisfy regulatory record-keeping requirements.
• Financial transaction records — retained for a minimum of five (5) years from the date of each transaction in accordance with standard anti-money-laundering record-keeping obligations.
• KYC documentation — retained for a minimum of five (5) years from the date of submission or from account closure, whichever is later.
• Customer support communications — retained for three (3) years from the date of the last interaction to support quality assurance and dispute resolution.
• Marketing consent records — retained for the duration of your consent and for three (3) years following its withdrawal, to demonstrate that we held a valid legal basis for prior communications.
• Analytics and technical log data — retained in aggregated or anonymised form with no fixed retention limit; personally identifiable technical data (e.g., IP address logs) is retained for up to twelve (12) months.

On expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised in accordance with bcb88's internal data governance procedures.

As a bcb88 account holder, you have the following rights over your personal data. To exercise any of these rights, please contact our support team using the details in Section 14. We will respond to all valid requests within 30 calendar days.

• Right of Access: You may request a copy of all personal data bcb88 holds about you, along with information about how it is being used.
• Right to Rectification: You may request that inaccurate or incomplete personal data be corrected. For account-critical data such as name or date of birth, identity verification may be required before changes are applied.
• Right to Erasure ("Right to Be Forgotten"): You may request that bcb88 delete your personal data where it is no longer necessary for the purpose for which it was collected, or where you withdraw consent and no other legal basis applies. Note that bcb88 may be required to retain certain data for regulatory purposes even following a deletion request.
• Right to Restrict Processing: You may request that bcb88 temporarily halt the processing of your data — for example, while a rectification request is being assessed — without deleting the data itself.
• Right to Data Portability: You may request a structured, machine-readable export of the personal data you have provided to bcb88 for the purposes of contractual performance.
• Right to Object: You may object to bcb88 processing your data on the basis of legitimate interests, including for direct marketing purposes. Where you object to marketing, bcb88 will cease that processing immediately.
• Right to Withdraw Consent: Where bcb88 processes your data on the basis of consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

The bcb88 platform is strictly restricted to individuals aged 21 years and above. bcb88 does not knowingly collect personal data from anyone under the age of 21. If you are under 21, you are not permitted to register an account, access the platform, or submit any personal data to bcb88.

If bcb88 becomes aware that personal data has been collected from an individual who is under 21 years of age, we will take immediate steps to delete that data and close the associated account. Any winnings or balances associated with an underage account are non-payable and will be forfeited in line with our Terms & Conditions.

If you believe a minor has registered on the bcb88 platform, please notify us immediately at [email protected]. We treat all such reports with the highest priority.

bcb88 implements a comprehensive suite of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security posture includes the following controls:

• Transport Encryption: All data in transit between your device and bcb88 servers is encrypted using TLS 1.2 or higher (256-bit SSL). The padlock icon in your browser confirms an active encrypted connection at all times.
• Data-at-Rest Encryption: Databases containing personal and financial data are encrypted at rest using industry-standard encryption algorithms.
• Access Controls: Access to systems containing personal data is restricted on a strict need-to-know basis. All internal staff with data access undergo background screening and are bound by confidentiality obligations.
• Multi-Factor Authentication: Administrative access to bcb88 backend systems requires multi-factor authentication. We also encourage all account holders to use strong, unique passwords and to enable any available account security features.
• Penetration Testing: bcb88 engages independent cybersecurity specialists to conduct regular vulnerability assessments and penetration tests of our platform infrastructure.
• Incident Response: bcb88 maintains a documented data breach response plan. In the event of a security incident, our response team is activated immediately to contain the breach, assess its scope, and notify affected parties in a timely manner.

While bcb88 takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You are responsible for keeping your account login credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.

bcb88 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable regulations, or platform features. When material changes are made, we will post a notice on the bcb88 homepage and update the "Last Updated" date at the top of this page. Where changes significantly affect how we process your personal data, we may also notify registered account holders directly by email.

Your continued use of the bcb88 platform following the publication of a revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this page periodically to stay informed about how bcb88 protects your information.

If you have questions, concerns, or complaints regarding this Privacy Policy or bcb88's data practices, please contact our support team. We take all privacy-related enquiries seriously and will respond promptly.

• Live Chat: Available on the bcb88 platform after login — 24 hours a day, 7 days a week, including all Indonesian public holidays.
• Email: [email protected] — please use the subject line "Privacy Enquiry" for faster routing to our data protection team.

bcb88 is committed to resolving all privacy complaints internally in the first instance. If you are not satisfied with our response to a complaint, you retain the right to escalate the matter to an appropriate regulatory authority in your jurisdiction. Indonesian players may also refer to relevant consumer protection guidance published by Bank Indonesia or the Otoritas Jasa Keuangan (OJK) in matters relating to financial data handled by payment processors operating in Indonesia.

For questions about our Terms & Conditions, game rules, or account management, please refer to our comprehensive FAQ page, which covers the most common player queries in detail.